Privacy Policy

Who We Are

This website is operated by Rena Group Services Pty Ltd (ABN 23 695 139 989) ("Rena Group", "we", "us" or "our"). This policy explains how we collect, use, disclose and protect personal information we receive through renagroup.com.au and in connection with enquiries made to us.

Information We Collect

The personal information we collect may include:

• your name, company, email address and phone number;
• the type of enquiry you are making (for example, as a business owner, adviser or prospective board member) and the content of your message;
• information you choose to share in later discussions, including about a business you own or advise; and
• technical information collected automatically when you use our website, such as your IP address, browser type, pages visited and cookie data.

How We Collect It

We collect personal information when you contact us by email or phone, submit the enquiry form on our Contact page, meet with us, or when an adviser introduces you to us. Our website platform also collects some information automatically.

Enquiry form submissions are processed by our website platform, Squarespace, which stores a copy of the submission and sends it to us by email. The form uses Google reCAPTCHA to help prevent spam, which involves Google processing technical information about your device and browser.

How We Use It

We use personal information to:

• respond to your enquiry and arrange follow-up conversations;
• assess potential acquisitions, introductions, board appointments and other business opportunities;
• prepare and manage confidentiality agreements;
• operate, secure and improve our website; and
• comply with our legal obligations.

We do not sell personal information.

Confidentiality of Business Discussions

We treat information about businesses discussed with us confidentially and are happy to sign a non-disclosure agreement before detailed information is shared. We contact a business owner's employees, customers or suppliers only with the owner's prior agreement.

Disclosure

We may disclose personal information to:

• our professional advisers, such as lawyers, accountants and financial advisers, who are bound by confidentiality obligations;
• service providers that help us operate our business, such as our website host and email provider; and
• regulators, courts or other parties where required or authorised by law.

Overseas Storage and Disclosure

Our website, including the enquiry form, is hosted by Squarespace, and some of our service providers may store or process information outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure the information is handled in a way that is consistent with this policy.

Cookies and Analytics

Our website uses cookies and similar technologies provided by Squarespace to operate the site and to understand how visitors use it. You can adjust your browser settings to refuse cookies, although some parts of the site may not work as intended.

Security and Retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We keep personal information only for as long as we need it for the purposes described in this policy or as required by law.

Access and Correction

You may ask to access or correct personal information we hold about you by contacting us using the details below. We will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Contact Us

Privacy enquiries: Leon Zane, Founding Director
Email: contact@renagroup.com.au
Rena Group Services Pty Ltd, Woolloomooloo, Sydney NSW

Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page.